This page contains an entry for each Secure Message Recipient account that has been automatically or manually created. If you wish to create a new recipient account manually, click New on the toolbar. You can quickly enable or disable an account by checking or unchecking its corresponding checkbox in the Enabled column. To view or edit an account's properties, such as its email address, name, and password, double-click the account (or select it and click Edit). To edit its archive, language, and items displayed per page settings, select the account and click Settings. To view a recipient account's Message Log, select the account and click Messages.
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When using Location Screening to block connections from a particular country, it will not be possible to use Secure Messaging for recipients in that country, because they will not be able to connect to SecurityGateway to view the secure message. |
Creating or Editing Recipient Accounts
If you wish to create a new recipient account manually, click New on the toolbar. To edit an account, select it and click Edit.
Properties
This account is disabled
Click this checkbox if you wish to disable the recipient account.
Associated local domain:
Choose the domain with which you wish to associate the account. For automatically created recipient accounts, this will be set to the domain of the sender of the secure message. If you have used the "For Domain:" drop-down list on the Recipient Options page to specify custom options for this domain, those options will be used for the recipient account instead of the global options. Further, the secure web portal will use the associated domain's branding and custom images whenever the recipient accesses it to view secure messages. Additionally, domain administrators will only see recipient accounts that are associated with the domain over which they have authority. Finally, be aware that if users from multiple of your local domains send the same recipient secure messages, the recipient would have a separate recipient account for each of the associated local domains.
Email Address
This is the recipient account's email address, used to sign in to SecurityGateway's secure message web portal.
Real Name
Use this space to enter the recipient's name. For automatically created accounts, this will be filled in automatically if the name was included in the To header of the secure message that was sent.
The recipient will be sent an invite to specify their own password
When creating a secure message recipient account, choose this option if you want the recipient to be sent an email with a link to the associated domain's web portal, where they will be prompted to create a password for their account. After using this option for the account, it will automatically switch to the Specify a password for the recipient option below. If you switch back to this option, it will send the email again.
Require PIN for account setup
Click this box and enter a six digit numerical PIN if you wish to require the recipient to enter the PIN when creating their password.
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This PIN will not be included in the invitation email to the recipient. It should be communicated to the recipient via a method other than email, such as a phone call. |
Specify a password for the recipient
If you wish to manually enter a password for the recipient account, do so here. All new passwords are required to be a minimum of eight characters and include at least one of each of the following:
•Upper case character
•Lower case character
•Number
•Special character e.g. ;,_.?/-=
Settings
Select a recipient and click Settings on the toolbar to edit the options below for the recipient account.
Options
Do not archive messages for this account
This option will prevent secure messages from being archived that are sent to or from this recipient account.
Delete all archived messages for this account
Click this link to delete any messages that have been archived for this recipient account.
Language:
System generated email messages will be sent in this language. Users can change this setting for themselves within the secure message web portal. Use the option of the same name located on the Recipient Options page to set the default setting for this option.
Number of items displayed per page:
This is the number of messages per page that will be displayed to the recipient in the web portal. Recipient accounts can set this option for themselves within the web portal. Use the option of the same name located on the Recipient Options page to set the default setting for this option.
