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Quarantined outbound messages and messages containing viruses will be held in the Administrative Quarantine. Only administrators have access to those messages. |
Each entry in the Quarantine has a column listing the date and time the message was quarantined, and columns for the sender, recipient, and subject. There are also columns for the reason the message was quarantined, its size, and its Message Score.
There are several buttons on the toolbar at the top of the Quarantine that you can use to perform a number of tasks:
•Refresh—Click this button to refresh the Quarantine to display messages that may have been added since you started viewing it.
•Search—Use the extensive search feature to filter the User Quarantine to display only specific messages. You can search based on whether the message was inbound or outbound, search for specific text in any header, search all dates or a range of dates, and more. To search the Quarantine: click Search on the toolbar to open the search window, then choose your search criteria, and finally click the Search button in that window to perform the search. The search results will appear below the search window—the Quarantine will be filtered to display only message matching the search parameters. To hide the search window while retaining the filtered results below it, click Search on the toolbar again. When you are finished with your search, click Cancel in the search window to return the User Quarantine to normal.
•View—Select a message and then click this button to open the Message Information screen. This screen has three tabs: Transcript, Message, and Source. The Transcript tab contains the transcript of the delivery process, including the SMTP Session, internal processing, and so on. The Message tab contains the actual content of the message, and the Source tab contains the message's source, including the message's headers, html code, and so on.
•Release—Select a message and then click this button to release it from quarantine for delivery.
•Delete—Select a message and click this button to delete it.
•Delete All—Click this button to delete all quarantined messages.
